Explanatory only—not individualized legal/medical counseling; defer when professionals disagree.
What is Nanny?
A subscription browser-first service helping guardians prioritize high-signal risk cues when they link permitted adolescent messaging-related sources through described onboarding—not a covert universal monitor.
Approved by WhatsApp or Meta?
No. WhatsApp® is Meta's trademark—Nanny is independent and describes integrations factually.
When is lawful guardian monitoring realistic?
Depends on country, minors' autonomy rules, custody, device/account ownership, school policies, disclosures. Consult counsel.
False positives?
Unavoidable. Teen speech is contradictory and sarcasm dense—alerts cue conversations—not automatic condemnation.
Privacy details?
Read Privacy Policy canonical text—not FAQ condensation alone.
Cancel or export?
Use self-serve surfaces when offered; escalate per Privacy contacts for nuanced requests.
Should I involve the school after an alert?
Sometimes. Use proportionality: imminent safety threats and sustained bullying patterns may warrant official channels; transient drama may not. See our school escalation guide and local policies.
How should I handle screenshots?
Preserve surrounding context, minimize re-sharing, label uncertainty, and delete stale exports when incidents close unless counsel says otherwise.
Does Nanny replace legal or clinical advice?
No. Alerts and guides orient conversations—they do not diagnose, adjudicate, or guarantee school or legal outcomes. Consult qualified professionals when stakes are high.
Should I tell my teen about monitoring?
Transparent guardrails often age better than pure secrecy. Disclosure timing depends on safety, custody, and local norms—see our guides on talking after alerts and monitoring limits.
Can both co-parents access the account?
Account access follows your subscription login model. Custody agreements may restrict who should receive alerts—consult counsel if disputed.
How long is data kept?
Retention categories and windows are defined in the Privacy Policy—not this FAQ summary alone.
What age is monitoring appropriate?
No universal chart fits all families. Balance duty of care with adolescent autonomy; see when not to monitor.
Will alerts guarantee school action?
No. Schools apply their own policies. Alerts help you decide whether to engage official channels—see the school escalation guide.