Terms of Service

These Terms of Service ("Terms") govern your access to and use of Nanny's websites, applications, and related services (the "Services").

By creating an account, clicking to accept, or using the Services, you agree to these Terms and our Privacy Policy.

If you are accepting on behalf of a company or organization, you represent that you have authority to bind that entity.

Nanny provides tools intended to help parents and guardians obtain structured alerts and summaries relating to communications sources they lawfully connect or configure.

Features may change over time. We may add, modify, suspend, or discontinue functionality (including free vs paid tiers) with reasonable notice where appropriate.

You must be an adult with legal capacity in your jurisdiction and must use the Services only in compliance with applicable laws.

You represent that you connect or monitor only accounts, devices, or communications that you are legally authorized to monitor (for example as a parent or guardian, or with equivalent lawful authority). Unauthorized interception or surveillance may be illegal.

You are solely responsible for determining whether your intended use is lawful where you and the monitored individuals are located.

You must provide accurate registration information and keep credentials confidential.

You are responsible for activity under your account. Notify us promptly at privacy@nanny.app if you suspect unauthorized access.

Certain features may require payment. Prices, taxes, billing cycles, and renewal terms are presented at checkout or in-product.

Unless stated otherwise, subscriptions renew until cancelled through the channel provided (for example your app store or payment processor customer portal).

Except where required by law or expressly stated at purchase, fees are non-refundable. If you believe a charge is incorrect, contact us within a reasonable time.

You agree not to:

• Use the Services for harassment, stalking, discrimination, or any unlawful purpose.
• Attempt to access accounts or data without authorization, or bypass security or usage limits.
• Reverse engineer, scrape, or exploit the Services except to the extent permitted by mandatory law.
• Upload malware, overload systems, or interfere with other users.
• Misrepresent identity or affiliation, or use the Services to violate third-party terms (including messaging platform rules).

The Services may integrate with third-party platforms (including WhatsApp provided by Meta). Your use of third-party services is subject to their terms and privacy policies.

We do not control third-party services and are not responsible for their availability, accuracy, or conduct.

Automated insights or classifications may be imperfect. Alerts and summaries are informational only.

Nothing in the Services constitutes medical, legal, therapeutic, or safety advice. Seek qualified professionals when appropriate.

Nanny and its licensors retain all rights in the Services, branding, and related materials. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial parental monitoring purposes.

You retain rights in content you submit. You grant us a license to host, process, and display such content as needed to provide the Services.

We may suspend or terminate access if you violate these Terms, create risk or legal exposure, or if we must do so to comply with law.

You may stop using the Services at any time. Provisions that by their nature should survive (including disclaimers, limitations, indemnities, and governing law) will survive termination.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant uninterrupted or error-free operation or that alerts will detect every harmful situation.

To the maximum extent permitted by law, Nanny and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses.

To the maximum extent permitted by law, our aggregate liability arising out of these Terms or the Services will not exceed the greater of (a) the amounts you paid to us for the Services in the twelve (12) months before the claim or (b) fifty US dollars (USD 50).

Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the fullest extent permitted.

You will defend and indemnify Nanny and its affiliates, directors, employees, and contractors against claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your violation of applicable law or third-party rights.

These Terms are governed by the laws of the State of Israel, excluding conflict-of-law principles.

Courts located in Tel Aviv-Yafo, Israel will have exclusive jurisdiction, subject to mandatory provisions of consumer protection law in your jurisdiction where applicable.

These Terms constitute the entire agreement between you and Nanny regarding the Services and supersede prior understandings on this subject.

If a provision is invalid or unenforceable, the remaining provisions remain in effect.

Failure to enforce a provision is not a waiver.

You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Legal notices and questions about these Terms: privacy@nanny.app